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Face Florals DIY Face Flowers Kit

Delivery & Shipping
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Shipping & Delivery

COVID-19 UPDATE AS OF 23.03.20: We are actively monitoring the rapidly evolving Coronavirus situation and in impact on our delivery service. As per government advice the majority of the EcoStardust team will be working from home from 23rd March for the foreseeable future.

Kath the business founder will be in the office on Mondays and Thursdays. Therefore orders will be shipped on Mondays and Thursdays during this time as long as it is safe to do so. If you have an order which you need urgently then please email customerservices@ecostardust.com and we will see what we can do to help.

The majority of our orders are shipped via Royal Mail, please see their website for details of service changes during this time.

We ship Worldwide!

Please see delivery rates below for your location.

We are able to offer custom rates so please get in touch if you require Saturday delivery etc.

We use Royal Mail for all orders.

Order processing time

All weekday (Monday - Friday) orders placed before 1pm we endeavour to ship the same day. Orders placed after 1pm will be processed the following working day.

No orders are shipped on weekends or UK Bank Holidays.

Please see here for our Christmas Shipping Info.

Packaging

All our orders are sent out with an EcoStardust sticker on the envelope or box, if your order is a gift for someone and you don't want to spoil the surprise then please let us know and we'll keep the envelope blank.

Liability

We cannot be held responsible for items once they have left our warehouse and are with our courier so we always recommend choosing tracked shipping.

Issues with your order

Then please email customerservices@ecostardust.com and we will be happy to help. Please notify us of any issues with your order within fourteen days.

Delays

Sometimes the postal carriers experience delays for whatever reason. Unfortunately we cannot be responsible for delays caused by the shipping providers, however if your order has not been delivered within fourteen days pleas let us know and we will try and assist.

Customs

Customers from outside the EU may have to pay import charges as per their country. This is your responsibility to pay this.

Customs delays

The following countries have reported delays at customs causing orders to be delayed. For up to date information please check the link on this page.

United Kingdom

We use Royal Mail for all orders.
Orders shipped via Royal Mail are not tracked.
If you haven't received your order after 10 working days then please email customerservices@ecostardust.com with your order number and we will be happy to help.
We have now way of tracking orders once they have left the warehouse so please chose Guaranteed Next Day Delivery if you require tracking.

Delivery	Service	Delivery Time	Price
Standard Delivery	Royal Mail 2nd Class	2-3 Working Days	£2
First Class Delivery	Royal Mail 1st Class	1-2 Working Days	£3
Guaranteed Next Working Delivery	Royal Mail Special Delivery before 1pm	Next Working Day	£8
FREE Delivery (when you spend over £20)	Royal Mail 2nd Class	2-3 Working Days	FREE

Europe

We use Royal Mail for all orders.
You can opt for free delivery if you spend over £30 in one order.
If you haven't received your order after 10 working days then please email customerservices@ecostardust.com with your order number and we will be happy to help.

Delivery	Service	Delivery Time	Price
International Standard Delivery	Standard	3-5 Working Days	£5
International Tracked & Signed Delivery	Tracked & Signed For	3-5 Working Days	£8
FREE Delivery (when you spend over £30)	Free Standard Delivery	3-5 Working Days	FREE

Rest of World (RoW)

We use Royal Mail for the majority of orders.
You can opt for free delivery if you spend over £50 in one order.
You are responsible for duties and taxes. Commonly, you will receive a note from your local postal depot requesting payment of outstanding charges before the goods are handed over.
If you haven't received your order after 15 working days then please email customerservices@ecostardust.com with your order number and we will be happy to help.

Delivery	Service	Delivery Time	Price
International Standard Delivery	Standard	5-7 Working Days	£8
International Tracked & Signed Delivery	Tracked & Signed For	5-7 Working Days	£10
FREE Delivery (when you spend over £50)	Free Standard Delivery	5-7 Working Days	FREE

Details

Product Info

The best accompaniment to your Bioglitter! Real Floral Petals to complete your look.

At Face Florals, our mission is to transform every face into a stunning, botanical masterpiece. We create delicate & beautiful pressed flowers, which allow our customers to turn their faces from a blank canvas into a work of art.

Face Florals are easy to apply & are the perfect way to add a unique touch to your look. Festivals, music concerts, summer parties, weddings - stand out and blossom.
If applied correctly, Face Florals can last up to 8 hours.

With this pack you will receive:
- One pack of Pressed Mixed Flowers & Foliage, (enough to decorate each side of the face evenly).
- A How To Apply Guide.

Each pack comes in a beautiful, rose gold embossed pillow box, and makes the perfect gift for any keen festival goer. Whether this is for yourself, or a friend.

Each flower that is included within your pack has been hand picked and pressed by a member of our team. We only pick the prettiest & best looking flowers, as we want you to look and feel simply fabulous whilst wearing them.

Things to Note:
- Adhesive is not supplied with this product.
- Face Florals should not be applied over broken/damaged skin. If skin becomes irritated, then remove the flowers immediately.

FAQs:

How do I apply Face Florals?
We recommend that you use vaseline to apply your Face Florals to your skin. Simply apply vaseline to the area of skin that you wish to stick your Face Florals to and then pop the flower into place. We recommend using tweezers to pop the flowers in place as they can be quite fiddly. Clean, dry skin is best. Eyelash glue can be used as an alternative.

How long will Face Florals last?
If applied correctly, then your Face Florals will last up to 8 hours.

How do I remove Face Florals?
Simply peel the flowers away from the skin. We recommend using tweezers to do this, as they can be quite fiddly. Then wipe the skin with a make-up wipe to remove any traces of the vaseline/eyelash glue.

How should I style my Face Florals?
How you style your Face Florals is entirely your choice. For styling ideas, check out their Instagram page: @faceflorals